Why should I get certified?

New to the world of certifications? See our value of certification page to see all the ways a validation of your knowledge and skills can benefit you. To explore the details of the different certifications that we offer, see our certifications hub.

What is a Test Candidate?

An individual who is at any step along the pathway towards earning an official certification is considered a Test Candidate. Whether you are just starting and know nothing about the subject, or you are already a seasoned professional who just wants to obtain their certification, we have a solution. This term is used often on this site for all users, but becomes especially important when getting ready to sit for an actual exam through a Certiport Authorized Testing Center (CATC). See the “Exam Voucher” section below under “What happens after I make my purchase?” for more information about how and where a Test Candidate would take their exam.

Our Products

All products sold on this site are digital and will be redeemed via an access code, product key, or voucher number. Instructions on how to redeem any product will be emailed to you.

• • To Learn:
    • Learning Product: Purchasing learning products will give you access to web-based or downloadable content. This is what you would purchase if you were brand new to a subject (or needed a refresh) and wanted to be trained on a particular topic in the overall endeavor to become certified. We offer a variety of learning products from several different third-party partners, and they can come in the form of either an e-book or an e-course. Learning products expire 1 year from the date of purchase so you will have access to the learning materials for a full year.

• • To Practice:
    • Practice Test: Purchasing practice tests will give you access to a third-party website or application where you can take tests that are aligned to the Certiport certification exams. Practice tests alone are not intended for you to learn the subject matter, but rather to prepare you for the scope of objective domains covered (the exact set of knowledge and skills being measured in the certification exam), the nature of how the questions are asked and answered, and to simulate being timed. Two of our most popular types of practice tests are:

• • • • “CertPREP powered by GMetrix” Practice Tests: When you purchase CerPREP practice tests, an access code will be emailed to you. We have two options when purchasing CertPREP:
        • • Single Application License: 30 test attempts for a single program title (e.g., just MOS Word)
          • Full Suite License: 100 test attempts across all program titles in the suite (e.g., if you pick MOS, you will get Word, Excel, and PowerPoint, etc.) Included titles vary by program and version suite. The 100 attempts are cumulative, so in this example you could take 25 Word attempts, 25 Excel attempts, and 50 PowerPoint attempts which at that point would consume the license.

        Note: Both license types can be accessed over the course of a year. CertPREP practice test licenses expire 1 year from the date of purchase, or until all 30 or 100 attempts from the license have been used. Availability of license types varies by product. See product descriptions for more details.

• • • • MeasureUp Practice Tests: When you purchase MeasureUp practice tests, a digital product key will be emailed to you. We have two options when purchasing MeasureUp:
        • • 30 day access: unlimited attempts on a single title
          • 60 day access: unlimited attempts on a single title

        Note: The key must be registered within 30 days after purchase. Availability of access types varies by product. See product descriptions for more details.

• • To Certify:
    • Exam Voucher: After purchasing an exam voucher, a digital code will be emailed to you that can be redeemed using Certiport’s Exam from Home Testing Solution or at a Certiport Authorized Testing Center (CATC) for a single attempt at an actual certification exam. If the exam is passed, this will provide you with the associated credential in the form of an online certificate, including a digital badge from Credly to use in your email signature, résumé, to share on social media or to use on a professional network website. Vouchers expire 1 year from the date of purchase so you will have a full year to use your voucher. CATCs are independently owned and operated and may charge a proctoring or other associated fee; fees may vary.

• • • Exam Voucher with Retake: The same as the above but with an additional (2nd) attempt to pass should you fail your first attempt. The retake code will not be generated and emailed to you unless you fail your first attempt. If you pass your exam on the first attempt, the retake code cannot be generated and/or redeemed for any other purpose. The retake voucher code can only be redeemed for the exact same exam that was administered in the first failed attempt. The retake voucher code will expire (in Central Time) a set number of days after the code is generated, and the window to redeem a retake code varies by program (see here or within the product description). This will be a different expiration date than the original voucher code redeemed for the initial exam attempt. Expiration dates on retake codes cannot be extended for any reason. Other policies apply when using retakes, please review our full policy prior to redeeming the retake portion of an Exam Voucher with Retake. Vouchers with Retakes expire 1 year from the date of purchase. If you fail on the first attempt and the retake voucher is not redeemed within 1 year it will also expire.

• • Other:
    • Bundle: A combination of any of the above.

• Proctor Service:
  • Are provided using Certiport’s Exams from Home Testing solution. Instead of locating a public brick & mortar testing center, you can purchase your exam voucher or exam voucher with retake, along with the proctoring fee, and be able to take your exam at home via webcam. After completing your transaction, you will receive an email containing instructions for scheduling your exam.

What happens after I make my purchase?

Get Certified America! strictly follows the policies and guidelines set forth by Certiport for product sells and distribution. Your order will be processed and depending on your purchase, you could receive several different emails that will contain your digital codes/keys with instructions for fulfillment and/or redemption of your selected items. You will also receive a link to schedule your Certiport certification exam if you have opted to test using Certiport’s Exams from Home testing solution. You have the option to either test at an in-person at a brick & mortar address, or remotely using Certiport’s Exams from Home testing solution.

• • For Learning Products – Use the following as a guide to redeem your learning product(s):
    • Wait for your fulfillment email that contains your online course/ebook access instructions (can take up to 1-2 business days). If you have not received your email(s) within that time, check your spam folder and if you still do not see the email(s) please contact Customer Service.

• • • Follow the instructions in the email to download any software or view your courseware through a web-based model.

• • For Practice Tests – Use the following as a guide to redeem your code:
    • CertPREP (powered by GMetrix):
      • Wait for your fulfillment email that contains your voucher code (can take up to 2 hours). If you have not received your email(s) within that time, check your spam folder. If you still have not received your email(s) please contact Customer Service.

• • • • Follow the link to the GMetrix student (Test Candidate) portal and create a user profile by clicking the “Sign up here!” link.

• • • • Important: Adobe, Autodesk, and Microsoft practice tests by GMetrix are in a “Live-in-the-Application” format. These practice tests work by placing the user inside the actual application to take the test. For these programs you will not only need to download the GMetrix SMS software, but must also own the corresponding application and have it installed on your home computer. For example, if you are taking a MOS Word 2019 practice test, then you must have Microsoft Office Word 2019 installed.

• • • • All other practice tests will be taken through a web-based model. Practice tests are self-administered and can be taken at your convenience.

• • For Exam Vouchers and Exam Vouchers with Retakes – Use the following as a guide to redeem your voucher and take your exam:
    1. Create a user (Test Candidate) profile at www.certiport.com by clicking “Login/Register” in the top, right-hand corner of the page. This is where you will create the username and password to log into your account; you will also need those same credentials to take your exam. This is also where your exam results (transcript) will be stored. For more information on using a Certiport Test Candidate profile, see our help page.

• • 1. Wait for your fulfillment email that contains your voucher code (can take up to 2 hours). If you have not received your email(s) within that time, check your spam folder. If you still have not received your email(s) please contact Customer Service.

• • 1. After you have created a profile and received your fulfillment email you will need to locate a public Certiport Authorized Testing Center (CATC), then contact them to schedule an appointment so they can administer (proctor) the exam to you. We currently have options to administer exams in-person where you would travel to the CATC to sit for your exam, or we also have remote options where the exam could be administered to you from your home through a webcam using Certiport’s virtual solution called Exams from Home. Please view our Test Candidate support page to use our Locator (for in-person) or see the next step for remote (home) delivery. CATCs may charge a proctoring or other associated fee whether you take the exam in person or remotely; fees may vary.

       Tip: Many education institutions have CATCs onsite. If you are a student, check with your school or college to see if they can administer an exam to you.

• • 1. More on Exams from Home: We sell a proctoring service on this site that you can purchase along with an exam voucher which would allow you to take your exam from a remote location using a webcam and a virtual machine. A separate email would be sent to you with instructions on how to schedule your exam. Click here for more information.

• For Bundles – Use the following as a guide to redeem your full pathway solution:
  • Purchasing a bundle will result in items fulfilling at separate times from multiple publishers. Note the fulfillment times in the sections above for Learning Products, Practice Tests, and/or Exam Vouchers when purchasing a bundle.

What if I live outside the United States and want to take a Certiport exam?

Certiport has partners around the world. These Solution Providers help facilitate exam delivery to Test Candidates outside the United States. Since location and availability can vary, we ask that you contact one of our Solution Providers to explore what options you may have in your region.